Author Topic: Basics of Gap Analysis  (Read 10955 times)

1202990202

  • Global Moderator
  • Newbie
  • *****
  • Posts: 11
Re: Basics of Gap Analysis
« Reply #45 on: May 30, 2020, 11:11:20 am »
GAP Analysis
GAP analysis is a procedure where we look at the present status of the system and we look to the target or goal where we want to reach. We note down the steps taken how to reach from present status to the target. Thus, bridging the gap between the two states.
GAP Analysis is simple method of comparing the present status of something and a desired status and then we determine the steps that must be undertaken to improve that state. There are several uses of GAP analysis which include project planning, process appraisals, marketing and strategy development.
The process is first we describe the area and then identify the areas to be improved and determine targets for the identified areas. You also describe improvement steps to reach the target and finally implement and come back and review these steps.
For example, let us consider the initial state of 0% development work done in the project today and 45% of the development work is done after 4 months. Now the improvement steps include training the staff to meet the requirement and the development work should be divided into modules to be completed in time.
Diagrams can also be used to illustrate GAP analysis. Example for a diagram includes Progress of the project, costs invested, customer satisfaction, staff trained and improvement programs.
 
You can also use forecast method to identify gaps i.e. what future performance could be and then identify the gaps between forecast and your targets. Prioritize your improvement steps using Pareto Analysis. During the implementation of your improvement steps, see to it that you include frequent reviewing of your progress or improvement. So basically GAP Analysis is used to analyze between is system and to be system.




1202990202

  • Global Moderator
  • Newbie
  • *****
  • Posts: 11
Re: Basics of Gap Analysis
« Reply #46 on: May 30, 2020, 11:17:04 am »
GAP analysis is a procedure where we look at the present status of the system and we look to the target or goal where we want to reach. We note down the steps taken how to reach from present status to the target. Thus, bridging the gap between the two states.

1192167112

  • Global Moderator
  • Newbie
  • *****
  • Posts: 5
Re: Basics of Gap Analysis
« Reply #47 on: July 27, 2020, 01:01:26 pm »
GAP Analysis: Involves the comparison of actual performance with potential or desired performance. It
compares the current state with an ideal state or goals, which highlights opportunities for improvement.
Basically it is known as the performance gap.

The two ?W? and one ?H? questions arises whenever the gap analysis is discussed, they are:
 Where are we?
 Where do we want to go?
 How do we achieve?

These 3 questions should be known by the company then only target can be achieved in a better way.
Every companies follow the gap analysis on their project as it gives efficiency and completion of the
project at the given time. Higher authority of the company measures the gap analysis based on their
actual performance with the desired performance of the company. Gap Analysis is a great tool to use as
part of an internal analysis of the organization.

GAP Analysis has the various template in the organization. One of the common adopted Gap Analysis
template is as follows.

Focus Areas              Desired Future Results            Current State           Identified Gap                                                   

What are we             Where would we like to be?      Where are we         Difference between desired and current state
now?
focused on i.e.
goals?


Action Plan
What measures
to be followed to
fill the bridge
gap?

It forces the organization to think about the current state, desired future state, and the gaps between
the two and organization?s action plan in a very clear structured form. It also focuses the company to
make a strategic plan for the better output of the company. It is one of the technique that businesses
use to determine what steps need to be taken in order to move from current state to the desired state
and also it needs proper assessment at every points. It also gives the company?s future image and where
they want to be in future with the proper business strategy. It helps the company to achieve its target.
The best example of GAP Analysis is in retail sector and it is best applicable to achieve the sales target in
every month.

Lack of Communication, Poor Leadership, Lack of Teamwork, etc. arises the gap for the company. It can
be solved with the skilled employee, good communication skill and best teamwork so that they can
achieve the desired result.

There are various tools through which GAP analysis can be mitigated. They are as follows:
 SWOT Analysis
 Fishbone Diagram
 McKinsey 7S Framework
 PEST Analysis

Most of the organization follows the McKinsey 7S framework to identify the gap of their organization.

1200697404

  • Global Moderator
  • Newbie
  • *****
  • Posts: 12
Re: Basics of Gap Analysis
« Reply #48 on: March 19, 2021, 03:18:43 pm »
Its comparison of current state & desired future state of an organisation which identifies differences that need to be addressed
Gap Analysis is performed by BA or PM for delta between current process & future prospects.

Gap Analysis revolves around -

1. Where are we?
2. Where do we want to be?

ARASAVILLI DEEPAK

  • Global Moderator
  • Newbie
  • *****
  • Posts: 10
Re: Basics of Gap Analysis
« Reply #49 on: April 11, 2021, 03:18:42 pm »
A gap analysis process allows organizations to determine how to best achieve their business goals. It compares the current state with an ideal state or goals, which highlights shortcomings and opportunities for improvement.

You might have lots of guesses about what?s going on, and your team might have different opinions on how to meet your objectives. Rather than groping around in the dark, a gap analysis leads you through a detailed examination of where your organization is currently and where you want to be so you can act on facts, not assumptions, to reach your potential.

If you?re wondering how to do a gap analysis, follow these four simple steps. Regardless of your industry, you?ll be able to apply these tips across any discipline and meet your business goals.

1. Analyze your current state
First, you?ll need to choose which area of your business you want to focus on and start with your current state. You need to discover where your organization currently is before you can make a plan for reaching your goals.

For example, your company wants to become the most loved in your industry, but your customer support team reports that many calls and customer interactions end in frustration on the customers? part.

Is your product the problem or does your support team need more training on handling difficult calls? You won?t know until you dig in, which will mean talking to the people involved, gathering data, and scrutinizing your KPIs. To make sense of this information and visualize your current state, use a gap analysis tool??a customer journey map, empathy map, service blueprint, or process flow.

If you wanted to find out what causes customer frustration, you might gather quantitative information, like your company?s NPS score or the number of negative calls handled each week. You might also look at qualitative information, like customer comments or feedback from your support reps on the current call process.

Even if you?re looking to analyze a more strategic area of your business, the process remains the same. A sales team with the same company vision??becoming the best-loved company in the industry??might examine the sales reps? product pitch as well as sales growth, targets, and conversion rates.

2. Identify the ideal future state
Once you have the big picture figured out and understand how your team or organization currently functions, you need to become idealistic. Where would you like to be? What?s not happening that should be? Don?t worry yet about how you?ll get there. That?s the next step. Right now, the sky?s the limit, and you should dream big.

Maybe you have an exceptional marketing team that outsources all its content, but after performing a content audit, you realize that your brand is no longer cohesive because it?s handled by a disparate group of freelancers. Your dream could be to regain control of the content creation process in order to reclaim your brand identity.

Another example might be of a warehouse needing to meet certain safety regulations, but the production and human resource managers decide that they want to do more than meet them. Their ideal would be to exceed what?s mandated so they can attract and retain more talented and dedicated workers.

In both scenarios, current performance clearly falls short or needs to be changed. But instead of charging blindly ahead or slapping a Band-Aid on the situation, picturing the ideal helps you reach a higher potential. A good gap analysis tool here would be a brainstorming board or a mind map to really capitalize on your team?s creativity.

3. Find the gap and evaluate solutions
Completing the first two steps in isolation won?t get you great results the status quo can seem inescapable, and goals can feel lofty and unattainable. Putting them together, however, exposes what?s missing between your performance and your potential. You also need to decide which solutions will most effectively bridge the gap.

Returning to our previous example involving a marketing team (see step 2), a gap analysis would bring up the following question: How do we go from a muddled brand voice to one that?s unified and under our control?

Several solutions for bridging this gap present themselves, though not all are created equal:

You could bring content creation back in house by hiring more full-time writers, which would be more expensive than using freelancers.
You could reevaluate of all your freelancers to determine which ones are worth keeping and which are falling short of your standards. This option would require some time and might result in not having enough freelancers to handle your needs.
You could tighten your brand creation guidelines and retrain your freelancers. This option would also require time and doesn?t necessarily guarantee an improvement in the content created by your freelancers.
If guaranteed control matters most, then the first solution is best. On the other hand, if cost tops the list, then the first solution will be out, and your team might choose the second or third solution. A helpful gap analysis tool would be a decision tree as it calculates costs and benefits based on conditional probability.

In the end, how you bridge the gap will depend on your organizational and team priorities. Work together to find what works best.

4. Create and implement a plan to bridge the gap
After you?ve charted out the possible ways to bridge the gap and decided which would be best, you likely still need to convince others in your organization of that as well. The changes that you?ll implement may also affect other teams and department, so it?s important to come up with a plan.

Establish a clear strategy and actionable objectives to help you actualize your transition and get everyone on board.

For example, when presenting to management or executives, have a timeline or schedule for rolling out the planned changes. You could also create a more comprehensive action plan that assigns specific tasks to teams or individuals.

Keep reading about organizational change management, or use the tools described below to help you during this gap analysis process.

Gap analysis tools
Many tools exist to help you bridge the gap. Whichever tool you choose, visualize and document each step of your gap analysis to keep your organization moving forward.

1202147511

  • Global Moderator
  • Newbie
  • *****
  • Posts: 9
Re: Basics of Gap Analysis
« Reply #50 on: April 30, 2021, 09:36:50 pm »
A gap analysis is an examination and assessment of your current performance for the purpose of identifying the differences between your current state of business and where you?d like to be. It can be boiled down into a few questions:


check list before doing gap analysis.

Identify the area to be analyzed and identify the goals to be accomplished.
Establish the ideal future state.
Analyze the current state.
Compare the current state with the ideal state.
Describe the gap and quantify the difference.
Where are we now?
Where do we wish we were?
How are we going to close the gap?

A gap analysis is an examination of your current performance for the purpose of identifying the differences between your current state of business and where you?d like to be.

1200160509

  • Global Moderator
  • Newbie
  • *****
  • Posts: 11
Re: Basics of Gap Analysis
« Reply #51 on: May 03, 2021, 09:30:32 pm »
Gap Analysis refers to the process of comparing the present state of any product, process, application, business or organization to the future desired state and identifying what all needs to be done to bridge that gap between the present and future states

1211663501

  • Global Moderator
  • Newbie
  • *****
  • Posts: 10
Re: Basics of Gap Analysis
« Reply #52 on: May 28, 2021, 07:07:00 pm »
A gap analysis is process that compares actual performance or results with what was expected or desired. The method provides a way to identify suboptimal or missing strategies, structures, capabilities, processes, practices, technologies or skills, and then recommends steps that will help the company meet its goals.

There?s no standard process for doing a Gap analysis since it should usually be tailored to meet your business needs. But here are the steps a typical Gap analysis would follow.

Step 1: Pick an Area to Focus on
First of all, you need to know where to focus on during the analysis.
Whether it?s from finance, product quality, marketing etc., pick that specific problem area you need to drill down on. For example, if it?s marketing, a specific area would be social media marketing.
Being specific will help you focus better during the Gap analysis.

Step 2: What are Your Targets/ Goals?
Now that you know the area you need to improve, it?s time to set goals or targets. Not only these goals should be realistic, which mean that they should be achievable within a certain time limit you set, but they should also align with your business goals.
These goals you set will help you define the future state in the 4th step.

Step 3: Determine the Current State of Things
Before you step forward, you need to know where you are standing. In this step, you?ll figure out the current state of things.
By looking into reports or process documentation, doing interviews, brainstorming etc. gather as much data as possible to clarify how you are performing at present.

Step 4: Determine the Future State of Things
Remember the goals you set in step 2? Achieving these goals will help you get to the future state or the desired situation you want your business to be in.
Define what the parameters of the ideal state of your business are.

Step 5: Identify the Gaps between the Two States
Now you have an understanding of the attributes of your current state and the future state, it is easier to identify what is stopping you from reaching your goals.
After identifying these gaps, come up with the steps you need to take to close them.

Vibha Singh

  • Global Moderator
  • Newbie
  • *****
  • Posts: 10
Re: Basics of Gap Analysis
« Reply #53 on: May 30, 2021, 11:19:33 am »
Gap analysis is used to compare where you are against where you would like to be.  This helps you identify the gaps between these two states, and come up with an action plan to close them.

How to Do a Gap Analysis
There?s no standard process for doing a Gap analysis since it should usually be tailored to meet your business needs. But here are the steps a typical Gap analysis would follow.

Step 1: Pick an Area to Focus on
Step 2: What are Your Targets/ Goals?
Step 3: Determine the Current State of Things
Step 4: Determine the Future State of Things
Step 5: Identify the Gaps between the Two States

1212081703

  • Global Moderator
  • Newbie
  • *****
  • Posts: 11
Re: Basics of Gap Analysis
« Reply #54 on: June 10, 2021, 03:59:03 pm »
A gap analysis is how an organization examines its current performance with its target performance.There are four steps to a gap analysis, which are defining organizational goals, benchmarking the current state, analyzing the gap data, and compiling a gap report.

1210677703

  • Global Moderator
  • Newbie
  • *****
  • Posts: 10
Re: Basics of Gap Analysis
« Reply #55 on: January 15, 2022, 11:05:12 am »
GAP ANALYSIS, is typically performed by Business Analysts or Project Managers. It is performed by comparison of current state and desired future state of the organisation to find the differences that need to be applied.

*) GAP ANALYSIS revolves around:
-> Where we are?
-> Where we want to be?

12131123807

  • Global Moderator
  • Newbie
  • *****
  • Posts: 21
Re: Basics of Gap Analysis
« Reply #56 on: January 17, 2022, 10:13:51 am »
A gap analysis is a formal study of what your business is currently doing, where it wants to go, and how you close the gap between the two. It compares desired and actual outcomes and pinpoints opportunities for improvement.

The need for a gap analysis usually arises from a shortcoming. Perhaps the sales team missed their targets, or customer service response times are too slow, and customers are complaining.

It can also come from proactive leaders who want to understand how to improve the chances for success before undertaking a strategy. Even an individual looking to elevate their own performance can find answers through a gap analysis.

This analysis can be conducted from various perspectives, and as a result, different types of gap analysis methodology exist. There are four main types:

Performance (also called strategic) gap analysis: This seeks to understand why particular performance goals were not met.
Market (also called product) gap analysis: This analysis looks at the company?s position in the marketplace to assess the gap between actual and budgeted sales.
Manpower gap analysis: This looks at the variance between the required number of staff and the actual number.
Profit gap analysis: Examining the gap between actual and targeted profit is the purpose of this gap analysis.
Any member of the organization can initiate a gap analysis to determine how to make improvements. The gap analysis can be applied to performance of a department or team, an individual, or the entire company. Whenever goals are not met, it?s time to dig into what may be getting in the way through a gap analysis.


admin

  • Administrator
  • Newbie
  • *****
  • Posts: 10
    • coepd.com
Re: Basics of Gap Analysis
« Reply #57 on: January 17, 2022, 01:47:40 pm »
GAP analysis is a procedure where we look at the present status of the system and we look to the target or goal where we want to reach. We note down the steps taken how to reach from present status to the target. Thus, bridging the gap between the two states.

12108174311

  • Global Moderator
  • Newbie
  • *****
  • Posts: 10
Re: Basics of Gap Analysis
« Reply #58 on: January 17, 2022, 01:49:18 pm »
Gap analysis refers to the process through which a company compares its actual performance to its expected performance to determine whether it is meeting expectations and using its resources effectively. Gap analysis seeks to define the current state of a company or organization and the target state of the same company or organization. By defining and analyzing these gaps, a business management team can create an action plan to move the organization forward and fill the gaps in performance.

12111163010

  • Global Moderator
  • Newbie
  • *****
  • Posts: 20
Re: Basics of Gap Analysis
« Reply #59 on: January 18, 2022, 08:00:06 pm »
  Gap analysis is the comparison of where are we? and where do we want to be? It is the difference between the current process and the future prospects. GAP analysis is one of the best procedures to improve and recognize the processes which needs improvement.

Stages in GAP Analysis

Review system
Develop Requirements
Comparison
Implications
Recommendations