An elicitation technique is any of a number of data collection techniques used in anthropology, cognitive science, counseling, education, knowledge engineering, linguistics, management, philosophy, psychology, or other fields to gather knowledge or information from people.
Typically the BA is dealing with a variety of input points (that is, IT, sales, and finance) where each has a different documentation and reporting structure, often along with a unique culture and language. Strong organizational and communication skills are required during this phase, as it is generally up to the BA to shape the information into models, diagrams, and other tools to communicate the findings to decision makers and to team members.
Enterprise opportunities, restrictions, assumptions, and current reality are all reflected by stakeholders during requirements elicitation. The BA must be able to resolve conflicts between requirements, eliminate the potential for conflicts (if possible), and achieve consensus among team members and stakeholders as requirements are defined and prioritised.
When considering elicitation activities, the BA must develop strategies for two primary functions: Preparing for Elicitation and Conducting Elicitation.
Requirements Elicitation Techniques -
-Brainstorming
-Document Analysis
-Focus Groups
-Interface Analysis
-Interviews
-Observation
-Prototyping
-Requirements Workshops
-Survey/Questionnaire